Logging into the portal

There are two ways in which you can set up your account on the portal; you can either go directly to the portal and set up your own password, or you can request an activation link from us which will take you to set up your password.

Create your own account

If you go directly to the help centre portal, you will see a 'Login' and 'Sign up' link in the top right of the screen. 

If you do not already have an account, click 'Sign up'.

This will take you to a short form to enter your name and email address.

Once you've registered your name and email, it will then ask you to set up a password.

Receiving an activation link

If you would rather receive a link to follow and just set up a password, then you can contact us to request this.  

The quickest way to do this is to use our Live Chat function. Alternatively you can submit a ticket if you prefer. 

Once we receive your request, we will trigger the link to come through to your email inbox:

All you need to do is follow the link in the email, set up your password, and then you're good to go!