Can I solve tickets myself?

Modified on Wed, 22 Feb, 2023 at 3:27 PM

You can solve your own ticket yourself by logging into the Help Centre and navigating to the Tickets page. 


From there, you can select one of your tickets that is in an open or pending state and clicking the ‘Close Ticket’ button. If the ticket needs to be reopened, simply responding with a new comment will reopen it.

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