Can't access your PDH account?

If you’re unable to remember your password, or just need to reset it – you’ll find a “Forgot Password?” link on the login page.

Can’t access your Email Address?

If you no longer have access to the email account associated with your login, please contact: support@prioritydigitalhealth.com

Recently changed your Details?

You may need to Clear your Browsing Data to help your browser clear any stored login details. If this doesn’t resolve the issue, try resetting your password with the “Forgot Password?” link on the login page.

Stuck on Two-Factor Authentication (TFA)?

If you are not receiving the Two-factor-Authentication code please first check with your email provider to make sure they are not blocking this email. Once they have confirmed there are no issues from their end please contact us: support@prioritydigitalhealth.com

IP Address Blocked / Not Approved?

It’s possible that the PDH account you’re attempting to access is restricted to a range of IP Addresses defined by the Owner of the account.

For support with this please contact: support@prioritydigitalhealth.com

Something Else?

If none of the above solutions are suitable, try:

1. Reset your password – using the “Forgot Password?” link on the login page.
2. Then before attempting to sign in:
   1. Clear your Browsing Data.
   2. Close/Quit your browser.
   3. Reopen your browser.
3. Then navigate to the login page and attempt to sign in.
4. If these steps are still unsuccessful, please contact: support@prioritydigitalhealth.com.